5 Questions To Celebrate 5 Years of Quickline
Here’s Andy in one of our latest team interviews!
This month we’re celebrating our 5th birthday as a dynamic Courier service provider. We couldn’t be prouder! Whilst normally we’re all about looking towards the future, we thought we’d surprise you all with 5 questions to celebrate our 5th year of success, and remind ourselves of how much our team has achieved over the past 5 years.
We sat down with our Managing Director Andy Martin, over to you Andy!
Why did you and Stephen start Quickline 5 years ago?
After a number of years in the industry, I saw an opportunity to offer customers real value for their money. Same day and dedicated delivery is one of the more expensive ways to move your goods and I didn’t feel like other companies cared enough about the service they were offering to their clients. Quickline was founded with the ethos of providing an unrivalled level of customer service, a premium service to justify the premium price.
What have been your top 5 proudest accomplishments so far?
The growth of the company over the past 5 years, if you had told me back in 2016 that we would have 4 operational locations by now I would have snapped your hand off!
Overcoming all of the challenges we have faced. Running a business is harder and more stressful than I could have ever imagined but the challenges you face define you and make you better.
Surviving the coronavirus pandemic. We’ve had a few ‘touch and go’ moments but none more prevalent than when the pandemic first broke out last year. We managed to safely continue operating throughout, not only keeping all of our workforce in employment but creating more opportunities along the way. I am extremely proud to have directed the company through what has been one of the toughest years in history.
Driving down the road and seeing one of our vans, it’s one of them surreal moments where you think to yourself ‘I created that’.
Building amazing team of not just employees but friends. The business really would not be where is it without them and so much of our success is owed to their hard work and commitment. There’s not a day goes by without laughter and fun and that’s what makes my job so enjoyable.
How are you celebrating Quickline turning 5 this month?
Lots of things on the cards this month in what will be a month of celebration and appreciation. A big raffle, games, food, a socially distanced party, and even a change of appearance with our new branding!
What makes Quickline different from other courier companies?
We aim to offer our clients real value for their money. Our teams genuinely care about each and every one of their customers and we are not just here to deliver their goods, we grow our relationships to become an extension of our clients’ businesses and further enhance their business position and offering.
What are your plans for the next 5 years?
We never stand still for long at Quickline and have some really ambitious plans for the next 5 years. Our Birmingham site is going live this month which takes us out of the comfort of the North West and pushes our brand nationally. There are lots of other things on the horizon but I’m not sure I can share just yet, keep your eyes peeled though, it’s going to be fun!
The last 5 years at Quickline have been a whirlwind – of the best kind, and it’s always a pleasure to work alongside plenty of fantastic people and businesses. A lot has changed, but also a lot hasn’t – we’ve always got our strong team with a focus on bringing only the finest service values together. Our approach to work and customer service sits at the heart of all success we’ve achieved so far, and we believe it will steer us in a very good direction for the future too. Last but not least, thank you to every one of you who has supported us, we wouldn’t be where we are today without you.
Phew, it sounds like the Quickline team have achieved so much in 5 years and is only going to get bigger and better! On that note, why not try our award-winning service for yourself?
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